Privacy Policy Statement
What Information We Collect
We collect personal information when you interact with our site, request services, or reach out through our forms. This may include contact details, service preferences, and any information you provide voluntarily. We limit collection to what’s needed to support your request or comply with Canadian law.
- Full name for personalized service and communication
- Contact details, such as email or phone number, for follow-up
- Session notes when relevant to your request
- General usage data through analytics cookies
- Details related to financial situations, only when necessary
We collect data through secure forms, session logs, and necessary cookies for site operation. Sensitive financial information is only requested if essential to provide support and is protected by strict safeguards.
How We Use Your Information
Your information is used to respond to your inquiries, schedule sessions, and deliver requested financial support services. We also use anonymized data to improve our offerings and website functionality.
Personal data may be used for communication, confirming appointments, and complying with legal obligations. We do not use your information for targeted marketing or profiling without your explicit consent.
Your Privacy Rights
You have the right to access, correct, delete, or request a copy of your personal data. We take every request seriously and respond within reasonable timelines set by Canadian privacy laws.
Access to Your Data
You can request access to any personal information we hold about you. We aim to respond promptly and transparently to all requests.
Correction of Information
You have the right to request corrections to any inaccurate or incomplete data we hold about you.
Erasure of Personal Data
You may request the deletion of your personal data when it is no longer required for service delivery or compliance.
Data Portability
If you wish, you can ask for a copy of your personal data in a common format.
How We Share Your Data
We do not sell or rent your personal information. Data is only shared with partners or vendors when required to provide our services, and always under strict confidentiality agreements.
In certain cases, we may share information if required by law or regulation, or to protect the rights and safety of clients, our team, or others. Any sharing is done in compliance with Canadian privacy laws.
How We Protect Your Data
We apply robust security practices to keep your personal information safe, including encryption, secure access protocols, and regular staff training. Our systems are regularly updated to meet current security standards.
Access to sensitive data is limited to authorized personnel only. We review and update our security measures routinely to address evolving threats and maintain your privacy.
Contact Our Privacy Team
Address: 68 Water Street, Suite 401, Vancouver, BC V6B 1A4 Canada
Phone: +1-%56-604-1879
Email: content@arbelunix.sbs